1. The Contract
This contract is for the short-term holiday rental of Clare Park between the Owner (Mr and Mrs G Langworthy) and the Guest, who must be eighteen years of age or older and responsible for all members of his or her party. By completing the reservation, paying the deposit and the booking being accepted by the Owner, the Guest is entering into a contract with the Owner and is agreeing to abide by these terms and conditions.
2. Booking and paying for your Stay
Bookings are accepted at the discretion of the Owner. The Owner reserves the right to refuse a booking and all bookings shall only be effective and form a contract when payment of the deposit has been made and the booking accepted in writing by email. A non-refundable deposit of 25% of the total cost of your holiday is required to confirm the booking. The balance is due to be paid 8 weeks before the arrival date. If the balance is not paid at least 8 weeks before arrival this will be deemed to be a cancellation of the booking and the cancellation terms below will apply. If the booking is made 8 weeks or less before the date of arrival, the total balance of the holiday is to be paid at the time of booking.
Payment can be made by cheque or bank transfer.
In the event of cancellation every endeavour will be made to re-let Clare Park for the period cancelled and if a re-let is achieved all money already paid will be refunded minus a £25 administration fee. If a re-let is not achieved there will be no refund due and additionally any outstanding balance will be deemed as due to be paid.
We recommend that holiday insurance is purchased to cover the possibility of cancellation or non arrival for any reason.
4. Breakages and Damages
Please inform us of any damage or breakages occurring during rental of Clare Park. We reserve the right to charge full payment for replacement or repair for such damages or breakages. Minor breakages may not be charged for as we appreciate that accidents happen, but please inform us of any such breakages to enable us to replace items for subsequent guests. We may ask for a returnable damage deposit which will be payable at the time of payment of the balance.
5. Guest Responsibilities
You are responsible for the correct behaviour of all your party and guests, including your visitors to Clare Park who are not staying in the property at the time. Only those guests who have been named on the booking form are permitted to sleep in the property. Extra guests are not permitted to stay without prior approval.
You are responsible for the property during the whole rental period and are expected to take reasonable care of it. It will be clean when you arrive and you are expected to leave it in a clean and tidy condition at the end of your stay. The damage deposit will be retained until inspection of the property following your stay and money will be deducted to pay for any breakages or additional cleaning that is required.
You are responsible for ensuring that all external doors are locked and windows shut when the property is empty during the rental period and failure to do so may make you liable for loss or theft from the property. We are not responsible for the damage, loss or theft of any guest’s property and the use of Clare Park is entirely at your own risk. We cannot be responsible for any injury or damage to guests.
Please be respectful and courteous to our neighbours and ensure that there is no excessive noise or disturbance made by members of your party. We reserve the right to request that guests leave Clare Park if their behaviour is not appropriate to the neighbourhood; in such circumstances no refund will be payable for the remaining period of the let.
Please be aware that Clare Park is situated on a tidal estuary and all guests should be aware of the inherent dangers. Parents should be particularly aware of the whereabouts, safety and behaviour of their children at all times.
Clare Park shall be used for personal and domestic purposes only; no commercial activity is permitted by guests.
Clare Park is strictly non-smoking. If guests are found to have been smoking in the house, we reserve the right to charge for the additional cleaning required.
A maximum of two dogs are permitted at Clare Park, but only when specifically agreed with the Owner at the time of booking. Details of dog breed and age will be requested before approval will be given. Guests who wish to bring dogs will be asked to agree to our Dogs at Clare Park Terms and Conditions in addition to this document.
8. Arrival and Departure
Clare Park will be available from 4pm on the arrival day and should be vacated by 10am on the day of departure.
The Owner shall be allowed access to Clare Park by prior arrangement at any reasonable time during your stay, for carrying out any repairs or for purposes of inspection, should this be necessary.
We want you to enjoy your stay at Clare Park and we endeavour to make your stay enjoyable and trouble free. However, if something does go wrong, please contact us straight away in order to give us the opportunity to put it right.